
return policy
We wanted everyone to be satisfied with their purchase from us.
You may return your order for exchange only under the following conditions:
Must provide your order number as proof of purchase from our website
Returns must be submitted within 10 days of purchase.
Items must be returned in their original condition - unworn, unwashed with tags original attached.
All sale items are final sale and will not be accepted for an exchange.
To make an exchange:
Please email hello@sandmonsterkids.com within 10 days of purchasing your order with the following details:
Name and Contact Information including Phone Number and Email
Order number
Product purchased including style, size, color
Reason for exchange
Once we review your request, WE will contact you to complete the exchange.
Please allow for 5-7 business days to process.
we do not cover the costs of return shipping for the exchange.